Welcome to Whalee. These Terms & Conditions govern your use of our website, services, and products. By accessing or purchasing from our website, you agree to comply with and be bound by these terms. Please read them carefully.

1. General Information

• Whalee is an online store based in Dhaka, Bangladesh, offering Modest Islamic Wear and fashion accessories.

• We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Orders & Payments

• Orders can be placed through our website, social media inbox, or by phone.

• All prices are listed in Bangladeshi Taka (৳) and are subject to change without notice.

• We accept payments via Cash on Delivery (COD), mobile banking (e.g., bKash, Nagad, Rocket), and other approved methods.

• Whalee reserves the right to cancel or refuse any order if fraudulent activity is suspected.

3. Delivery & Shipping

• We provide nationwide delivery across Bangladesh.

• Delivery charges may apply depending on location and product weight.

• Estimated delivery times will be communicated during order confirmation. Delays may occur due to courier issues, strikes, weather, or other unavoidable reasons.

4. Returns & Refunds

• The product must be unused, in its original packaging, and with proof of purchase.
•  Products must be checked in front of the delivery person.

• Refunds will be processed only if replacement is not possible.

• Certain items (like personal accessories, discounted products) may be non-returnable.

5. Product Information

• We strive to provide accurate descriptions, images, and details of our products. However, slight variations in color, size, or design may occur due to photography or screen display differences.

• Whalee is not responsible for minor variations that do not affect product functionality.

6. Customer Responsibilities

By using our website or purchasing from us, you agree to:

• Provide accurate and up-to-date information during checkout.

• Not misuse our website, services, or content.

• Respect intellectual property rights and not copy, distribute, or misuse any content from Whalee

7. Limitation of Liability

• Whalee is not liable for any indirect, incidental, or consequential damages arising from product use or delivery delays.

• Our maximum liability is limited to the amount paid for the product.

8. Privacy & Security

• Your personal information is protected in line with our [Privacy Policy].

• By using our services, you consent to the collection and use of your information as described there.

9. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved under the jurisdiction of the courts of Dhaka.

10. Contact Us

If you have any questions about these Terms & Conditions, please reach out to us:

📞 Phone: +8801975164760
📧 Email: whaleeclothing@gmail.com